Development services awards and recognition

Council aims to provide the best development service in Queensland. We also greatly value the external recognition we receive.

The Development Connect project bridged the gap between technical planning advice and plain language communication with our community. Customers who attended the pilot event feel they were provided with comprehensive information about where to start on their development journey, with clear information tailored to their needs.

Since the Development Connect event in October 2023 to June 2024, Council responded to 19,511 development-related phone calls, demonstrating the acute need for development information in the community. In July 2024, Council’s enhanced Development Advice Services went live, resulting in increased demand for pre-lodgement services.

WINNER - 2024 Awards for Planning Excellence, Queensland

Planning Institute of Australia

Wendy Chadwick Encouragement award

Construction management and waterway protection taskforce

Council's construction management and waterway protection taskforce incorporates a program designed to improve construction management practices and levels of compliance regarding erosion and sediment control. This program aims to improve our waterways, wetlands and ocean health through a comprehensive engagement, education and regulatory approach.

WINNER - 2023 Awards for Excellence

Stormwater Australia

Excellence in policy and education

WINNER - 2022 Awards for Excellence

Stormwater Queensland

Excellence in policy and education

Development.i is a contemporary and innovative development tracking and visualisation tool. It sets a new Australian benchmark for accessing development information. It empowers you to be informed about development and engages you in the planning process.

In 2019 council made Development.i available to the public sector across Australia. It continues to gain recognition, receiving national and state awards.

WINNER - 2020 National Awards for Planning Excellence

Planning Institute of Australia

Improving planning processes and practices category

FINALIST - 2019 UDIA Queensland Awards for Excellence

Urban Development Institute of Australia

Community engagement excellence

WINNER - 2019 Queensland Awards for Planning Excellence

Planning Institute of Australia

Improving planning processes and practices category

FINALIST - 2019 Smart City Awards

Smart Cities Council of Australia and New Zealand

Smart city organisation transformation

WINNER - 2019 Innovation Awards

Australian Information Industry Association

Public sector and government category

FINALIST - 2019 Queensland Awards for Excellence

Local Government Managers Australia

Excellence in innovation

WINNER - 2019 Queensland iAwards

Australian Information Industry Association

Data insights innovation of the year

FINALIST - 2019 Innovation and Excellence Awards

Property Council of Australia

Project innovation

WINNER - 2019 Building and planning award

Regional Development Australia

Online plumbing inspections system

The online plumbing inspections system is an innovative web platform, built completely in-house by council. It is a one stop self service system, that allows the plumbing industry to complete all inspection tasks for a permit, online in one place, on any device, 24/7.

This system was introduced in 2019 for our customers and has since received recognition from a number of industry bodies.

FINALIST - 2020 Queensland Awards for Excellence

Local Government Managers Australia

Excellence in innovation