Visit council offices
Service centres and office locations.
Customer service counters
Customer service counters in Caloundra, Maroochydore and Nambour are now open.
For urgent matters, please phone us on (07) 5475 7272 (24 hours a day 7 days a week).
If your matter is not urgent, please use one of our other methods to get in touch with us. You can:
- email us at [email protected]
- submit an online form
- request a web callback and we will return your call as soon as we can.
Bin collections
Regular waste services have now resumed. For bins that were missed last week, your normal collection schedule continues this week. Find your bin day.
In the meantime, to support clean-up activities, rubbish tips will be free for your storm damaged household general waste and green waste disposal until COB Sunday 16 March 2025 for properties directly impacted by Tropical Cyclone Alfred.
Council’s Customer Contact counters are open to the public.
Please ensure any documentation that is being submitted is already filled out – BYO pen is preferred.
Service centres
8.30am–4.30pm Monday to Friday
Caloundra Office
Service centre and administration
Maroochydore Office
Service centre and administration
Nambour Office
Service centre and administration