Development applications

For existing customers:

• Select + Add existing applications to your list which is located on the Applications tile
• Enter a valid application number you have previously submitted in the Reference number field
• Enter your Date of Birth
• Click Verify.

Provided you have used an existing number you will gain access to the development applications, this can be confirmed by selecting + Submit a new application which is located on the Applications tile.

For new customers:

• Select + Submit a new application which is located on the Applications tile
• Read, then tick to agree to the terms and conditions and select Continue
• Select Click here (located at the top banner) to request access to lodge your development application
• Enter any further information about your required access into the eRequest and select Submit.

Note: Only verified users can lodge development applications. Applications attached to customer eRequests will not be accepted.

To lodge a development application online:

• Select + Submit a new application which is located on the Applications tile
• Read, then tick to agree to the terms and conditions and select Continue
• Select the type of application under the relevant heading i.e. Material Change of Use Development Application
• Follow the application loading screens.

Refer to lodging a development application for further information.

Depending on the application type that is being lodged, below are some examples of the documents that may be needed.

Mandatory documentation:

• eDevelopment application form
• approved forms
• covering letter.

Some examples of additional documents that may form part of the application package are:

• planning report
• engineering report
• owners consent.

Due to the complexity of fees associated to a development application, the application package first needs to be reviewed by council. Once reviewed, the person who has lodged the application will be contacted via email with a confirmation of council's fees and details on how to make the payment through MyCouncil Services.

Should you need to provide further documentation after you have lodged your application you can provide this:

• by email
• in person, or
• by post.

Refer to council's development services enquiries.

This will depend what stage you are at.

• On the online application form, click Cancel Application at the top left section of the screen
• In the payment cart (prior to payment), click the red X against the application
• If you have lodged and paid for a development application by mistake please contact council
• If the assessment process has already started you will need to forward your request in writing to cancel or withdraw the application via email to [email protected].

In MyCouncil Services under the Applications & Searches menu click View Applications.

A list of your applications (or those lodged on your behalf) will display. Basic information about the application displays.

All development applications and associated documents lodged with council can be viewed on Development.i.