Search applications

1. How do I get access to lodge a search application?

2. How do I lodge a search application online?

To lodge an application online:

Select + Submit a new application, search or certificate which is located on the Applications, searches and certificates tile
Read, then tick to agree to the terms and conditions, and select Continue
Select the type of application under the Certificates and Searches for Property Information heading i.e. Rates and Valuation
Tick the applicable Categories for the searches you want to apply for
Click Next
Follow the application loading screens.

Refer to certificates and search for property information for further details about the categories available under each type of search application.

3. Can I select more than one search application type online?

No. You will need to lodge a separate search application for each of the types needed i.e. Rates and Valuation + Flooding = 2 applications.

You can pay for more than one search application at the same time through your Payment Cart.

4. Can I lodge a search application without payment?

No search application will be created in council's system until the fee has been paid.

Payment is needed at time of lodgement via MyCouncil, post or in person. Payment via credit card is not available to be made over phone.

5. How long will my search application take?

There are different timeframes depending on the types of searches requested:

building, plumbing and development: between 5 - 30 days
business licencing and health: 10 days unless fast tracked, then it will be 5 days
flooding: between 10 - 20 days
rates and valuation: 5 days.

Refer to the downloadable forms on certificates and search for property information for further details about timeframes on each type of search application.

6. How do I amend a search application?

Please contact council if you have submitted a search, and wish to amend the application. Further costs may apply.

7. How do I cancel a search application?

Please contact council if you have submitted a search, and wish to cancel the application.

8. How do I find a property search application that has been lodged?

In MyCouncil Services under the Applications & Searches menu, click View Applications.

A list of your applications (or those lodged on your behalf) will display. Basic information about the application displays.

9. Can anyone view a search application that has been lodged?

This information is not available for viewing online.

10. What search options are under each heading?

Select from one of the five main categories
Select all applicable searches from the options available in the list below each heading.

Building, plumbing and development:

Building, plumbing and development file retrieval:

Business licencing and health:

Flooding:

Rates and valuation:

Refer to the downloadable forms on certificates and search for property information for further details about each type of search application.

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